Services

AI chatbots

AI chatbots for your business.

Website and support chatbots for Atlanta businesses, trained on your own content to answer customers, capture leads and hand off to your team.

Start a project

How we work

What we build with AI chat.

Website chatbots

Answers visitors 24/7.

Lead capture

Qualifies leads and books calls.

Support assistants

Order status and FAQs, handled.

Inbox triage

Sorts email and drafts replies.

Knowledge bots

Answers from your own documents.

Human handoff

A person steps in when needed.

A man sits on a sofa at home typing a message on his phone

Answers at 9 pm.Handoffs by 9 am.

Customers ask when it suits them. An assistant trained on your services answers, books, and passes anything tricky to your team with the whole conversation attached.

Answer every customer, instantly.

From missed messages to answers in seconds.

orders_v7_FINAL_final(2).xlsx
Order
Customer
Status
Invoiced
4182
Harbor & Pine
??
no
4183
J. Alvarez
shipped?
#REF!
4184
Ledger Co.
 
yes
4185
M. Chen
check w/ Sam
no
4186
Northside
dup?
#N/A
Before · copied by hand

OperationsLive

Open orders

Shipped today

112

Invoiced

100%

#4182 · Harbor & PineSynced

#4183 · J. AlvarezSynced

#4184 · Ledger Co.Synced

#4185 · M. ChenSynced

#4186 · NorthsideSynced

After · one system

Trained on your own contentHands off to a personRuns in accounts you own

Fluent in the platforms you already run

Salesforce

HubSpot

Shopify

Klaviyo

Mailchimp

QuickBooks

Stripe

Slack

Dropbox

Google

Microsoft

Amazon

Claude

ChatGPT

Gemini

BigCommerce

Constant Contact

Zapier

n8n

Notion

Google Drive

Gmail

Google Sheets

Asana

Trello

Calendly

Xero

Airtable

Zoom

Gusto

WooCommerce

WordPress

PayPal

ClickUp

Make

Twilio

Questions, answered.

Most website chatbots go live in two to four weeks: we gather your content, set up the conversations and integrations, test with your team and launch.

Answer common questions, capture and qualify leads, book appointments, check order status and pass tricky conversations to your team, day or night.

Yes. The chatbot can book meetings on your calendar, create leads and notes in HubSpot, Salesforce or your CRM, and email your team a summary of each conversation.

Yes. Forward Integrations is based in Atlanta, Georgia. We work with businesses across metro Atlanta and the US, mostly remotely, and meet in person when a project calls for it.

Ready to put a chatbot to work?

A clear plan and a fixed price. Reply within one business day.